UAE – For Honeywell, buildings solutions in 2018 are not just a matter of security, but controlling every aspect from a single, highly sophisticated console.
Showcasing Honeywell Command and Control Suite 200 at the 2018 Intersec Dubai expo, Deborah Learoyd, Global Offerings Leader – Platforms & Security, Honeywell Building Solutions, said the latest version of the technology provided a more intuitive, user-friendly experience.
The latest version allows increased access, not just to the traditional operators, but to accredited users, who can be anyone within the building, from the receptionist, to the risk manager, up to the company CEO – different access privileges can be afforded to different users. In addition, a new portable tablet-style console allows operators to access the technology on the move, instead of from a fixed control unit.
“Command and Control Suite is a new paradigm in the way you operate a building,” said Learoyd, adding that the user-friendly nature of the technology leads to low training costs, as those who have never operated a similar system before can learn to use it quickly.
In addition, company standard operating procedures are integrated into the system, meaning they will be available at the touch of a button, negating the need to search through bulky standard operating procedure manuals, and procedures are also automated into the system to guide operators and integrated IoT devices.
The flip-side of the Command and Control Suite being in control of all aspects of the building is that the system collects data to its own cloud – Honeywell Sentience, which provides information to the users on how the building is performing, and behaviour anomalies.
“We are doing this to improve our business operations,” said Learoyd. “We have seen an overall increase in productivity, and an improvement in consistency of response. People know what to do, and they know the steps they have to take, and you can see how quickly and efficiently they are taking those steps,” she said, giving an example of dramatic reduction in incident resolution time from four hours to a matter of minutes for one client operating a 50-floor building.
The technology also integrates with a range of fire detection and suppression technologies, and different aspects of the system can be muted and others highlighted – for example a user may wish to focus only on smoke detectors to establish whether fire has broken out, and then use a camera to zoom in to work out whether it is genuine.
Finally, HR records, for example, whether an employee is on leave or absent, can be fed into the system to account for them in the event of a building needing to be evacuated, making the evacuation and resulting head count more efficient.
Privacy concerns around monitoring of employee movements need not be an issue in this regard. Learoyd explained: “It is generally a one-way connection, from HR into the security systems,” she said, meaning HR would share their information, but not vice versa.
EU General Data Protection Regulation (GDPR) which is due to be implemented in 2018, is one way in which the use of such data will be regulated.