UAE – Global security solutions firm Honeywell strengthened its relationship with Dubai Civil Defence (DCD) at this year’s Intersec – signing a new memorandum of understanding with the government department.
The end-to-end provider also took a new approach at this year’s exhibition, meeting clients in a roadshow-style environment to showcase and discuss its latest systems and potential developments.
Fahmi Jabri, Honeywell’s strategy and marketing director for the Middle East, Turkey and Africa, said the relationship between the firm and DCD was not new, but an agreement had been reached to extend it: “Honeywell supports the DCD to have a very safe city. All the alarms that come in from the commercial buildings are being transferred to the DCD central monitoring station through our technology.
“It is not about a certain product or solution, it is a technology partnership that goes beyond the vendor-customer relationship, it is for exchanging expertise and training opportunities.”
Honeywell and city safety
The MOU will facilitate continued discussions between Honeywell and the DCD into how to make the city safer and what their future needs will be in terms of Honeywell technology, said Jabri.
Honeywell’s approach at this year’s Intersec had been to create a two-way dialogue with customers, to listen to their requirements for their future needs rather than the traditional approach of pitching products to customers.
“The main purpose of this event is to demonstrate our new CCTV camera solution, called New equIP series, the latest technology based on the requirements of the market. We listened to the various Ministries of Interiors in Qatar, Kuwait and here, we took all the requirements and embedded them into our product.”
This year’s Intersec was also Honeywell’s first in partnership with Xtralis – an early warning smoke detection company acquired last year.
“We are demonstrating their products as part of our ecosystem of solutions,” said Jabri
Also on show was Honeywell’s new WINMAG system – physical security information management which will enable building operators to see all their systems, CCTV, fire alarms, integrated with Honeywell’s Pro-Watch access control system from one central monitor.
“Many people are talking about this [integrated system approach], but we are doing it, we brought it and we are demonstrating it here,” said Jabri.
The system is an open solution, meaning it can be integrated with non-Honeywell products. It allows one operator to control all aspects of security – for example, silence or escalate an alarm and then record its reason for sounding from one central monitor.